Chen Retail and Wholesale

Date of Advertisement: 19/01/2026

Title: Store Manager

Salary:

Due Date: 02/02/2026

Job Description

Recruit, interview, hire, discipline, and, when necessary, terminate store staff in line with company policies and labor regulations.
Prepare employee work schedules, assign duties and responsibilities, and ensure tasks are carried out effectively within the store.
Train new employees and provide continuous training and development to improve staff performance and service quality.
Monitor, evaluate, and manage staff performance using performance-based metrics and sales indicators.
Set clear performance expectations for staff, including sales targets, customer service standards, and behavioral requirements.
Establish financial goals and sales targets for individuals and teams and monitor progress regularly.
Oversee daily store operations to ensure smooth, efficient, and profitable performance.
Manage retail and company inventory, including stock control, ordering, receiving, and loss prevention related to theft and damage.
Support the development and execution of marketing and advertising initiatives to attract new customers and retain existing customers.
Coordinate in-store and external promotional activities to increase sales and brand visibility.
Ensure high standards of customer service are consistently delivered and customer issues are resolved promptly and professionally.

Minimum of three (3) years’ experience in retail, with at least one (1) year in a supervisory or leadership role.
Demonstrated ability to motivate teams, delegate tasks fairly, and contribute as a strong team player.
Strong commitment to customer service excellence and building long-term customer relationships.
Working knowledge of budgeting, marketing, strategic planning, and vendor relationship management.
Good understanding of retail products, technology, and current retail market trends.
Proven ability to consistently achieve results with strong sales and merchandising skills.
Highly organized with excellent verbal and written communication skills.

Applicants must submit the following documents:

Cover letter / personal introduction (2–3 pages) stating your interest in the position and explaining why you are suitable for the role.
Curriculum Vitae (CV).
Contact details, including telephone number and email address.

Address: P O Box 507, Luganville, Santo, Vanuatu

Email: cjqiu@163.com

Tel: +678 7788598