NEW TREND STORE
Date of Advertisement: 21/05/2025
Position Detail
Title: Operation Manager
Salary:
Due Date: 11/06/2025
Job Description:
Overseeing the daily operations of the store to ensure smooth functioning, efficient processes, and exceptional customer service. This role involves managing staff, optimizing inventory and stock flow, ensuring store compliance with company policies, and driving overall store profitability.
Roles & Responsibilities
- Supervise day-to-day store operations to ensure efficiency and effectiveness.
- Lead, coach, and manage store staff, including training, scheduling, and performance evaluations.
- Maintain optimal stock levels; oversee receiving, storage, and merchandising of products.
- Monitor sales targets and KPIs, providing regular reports to senior management.
- Implement operational policies and procedures to enhance productivity and customer satisfaction.
- Ensure store compliance with health, safety, and security regulations.
- Manage budgets, costs, and resource allocation to improve profitability.
- Handle escalated customer complaints and resolve issues professionally.
- Collaborate with the marketing team to execute promotions, sales campaigns, and seasonal events.
- Conduct regular audits to maintain stock accuracy and operational standards.
Selection Criteria
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Degree in Business, Operations Management or related field
How to Apply
Application Requirements:
- National ID/Passport
- CV
- Contact Details- Tel and Email
- Email your documents to the company’s email or submit to the Office
Company detail:
Address: WSS1 Building, Po Box ： 998 Luganville Santo
Email: 393586377@qq.com
Tel: +678 7716666 / 7798888