Wilco Ltd
Date of Advertisement: 10/06/2026
Position Detail
Title: Operation Manager
Salary:
Due Date: 20/06/2026
Job Description:
The Operations Manager position is responsible for overseeing and coordinating the day-to-day operations of the company to ensure efficiency, productivity, and the achievement of organizational goals. The role involves managing operational processes, supervising staff, allocating resources, implementing policies and procedures, and ensuring compliance with company standards and regulatory requirements. The Operations Manager works closely with all departments to improve workflow, maintain service quality, address operational challenges, and support strategic planning. Through effective leadership and continuous improvement initiatives, the position contributes to the overall growth, sustainability, and success of the company.
Roles & Responsibilities
- Manage and oversee the day-to-day operations of the company to ensure efficiency, productivity, and achievement of organizational objectives.
- Prepare and monitor weekly, monthly, and annual operational reports to support management decision-making and business performance.
- Analyze operational performance and identify areas for improvement by working closely with department heads and senior management.
- Support senior management in operational planning, resource allocation, and the implementation of strategic initiatives.
- Prepare ad hoc operational reports, performance updates, and analyses as requested by management.
- Assess operational needs, prioritize projects, and implement process improvements to enhance efficiency and service delivery.
- Develop, implement, and review operational policies, procedures, and standards to ensure consistency and effectiveness across the organization.
- Ensure all operational activities are properly documented and carried out in compliance with company policies, industry regulations, and organizational standards.
- Conduct quality assurance reviews and ensure operational reports, projects, and activities are completed accurately and on schedule.
- Prepare operational reports by collecting, analyzing, interpreting, and presenting relevant business and performance information.
- Monitor and evaluate departmental performance to ensure operational targets and key performance indicators are achieved.
- Investigate and resolve operational issues, inefficiencies, and service delivery challenges in a timely and effective manner.
- Support the implementation and improvement of operational systems, technology, and processes to enhance organizational performance.
- Identify and report operational risks, compliance issues, and potential areas of concern to senior management.
- Conduct detailed reviews of operational activities, resource utilization, and performance trends to support continuous improvement and informed decision-making.
- Coordinate and collaborate with internal departments and external stakeholders to ensure smooth operations and effective service delivery.
- Lead, supervise, and support staff to promote teamwork, accountability, professional development, and high performance.
Selection Criteria
- 4+ years of supervisory experience in an Accounting managerial role required.
- Bachelor’s Degree in Accounting or Finance is required. CPA and/or Masters preferred,
- Expert user of the Microsoft suite of products, including Excel, Word, and Outlook, MS
Dynamics Great Plains. - Strong analytical ability
- Excellent communication skills
How to Apply
Application Requirements:
- Cover letter- (2-3 pages); Personal introduction, stating your interest in the position and explain why you suitable for the position
- CV
- Contact Details- Tel and Email
- Email your documents to the company’s email or submit to the Head Office
Company detail:
Address: P.O Box 201, Port-Vila, Vanuatu
Email: accountspayable1@cnbmwilco.com
Tel: +678 22385