Wilco Ltd
Date of Advertisement: 20/07/2025
Position Detail
Title: ACCOUNTS MANAGER
Salary:
Due Date: 05/08/2025
Job Description:
We are seeking an experienced and results-oriented Accounts Manager to manage and grow relationships with key clients. In this role, you will serve as the main point of contact for assigned accounts, ensuring client satisfaction, identifying growth opportunities, and coordinating internal teams to deliver exceptional service.
Roles & Responsibilities
- Develop and maintain strong, long-term relationships with assigned clients
- Understand client needs and objectives, and ensure our services meet those goals
- Act as the lead point of contact for all account management matters
- Negotiate contracts, renewals, and service agreements
- Identify new business opportunities within existing accounts (upselling/cross-selling)
- Collaborate with internal teams (sales, marketing, product, customer service) to deliver solutions
- Monitor account performance and present regular reports and insights to clients
- Resolve client issues in a timely and effective manner
- Stay up-to-date with market trends and competitors
Selection Criteria
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- 3–5 years of proven experience in account management, sales, or client services
- Excellent communication and interpersonal skills
- Strong negotiation, presentation, and problem-solving abilities
- Ability to manage multiple projects and clients simultaneously
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
- Customer-focused with a proactive, solution-oriented approach
- Experience in [industry: e.g., advertising, SaaS, IT services, FMCG, etc.]
- Experience handling high-value/key accounts
- Project management experience or certification is a plus
How to Apply
Application Requirements:
- Cover letter- (2-3 pages); Personal introduction, stating your interest in the position and explain why you suitable for the position
- CV
- Contact Details- Tel and Email
- Email your documents to the company’s email, the Head Office or post to P.O Box provided
Company detail:
Address: P.O Box 201, Port-Vila, Vanuatu
Email: accountspayable1@cnbmwilco.com