
Brother
Date of Advertisement: 11/01/2026
Position Detail
Title: Operation Manager
Salary:
Due Date: 06/02/2026
Job Description:
We are seeking a highly organized and detail-oriented Operations Manager to oversee the daily operations of our retail store. The successful candidate will be responsible for ensuring efficient store operations, maintaining high standards of customer service, optimizing team performance, and overseeing inventory control and sales processes to achieve operational and business objectives.
Roles & Responsibilities
- Supervise all store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Lead, manage, and motivate store staff to ensure high performance, accountability, and a positive team culture.
- Monitor inventory levels, coordinate with suppliers, and ensure accurate stock control and replenishment.
- Ensure the store is clean, well-organized, and fully compliant with health, safety, and brand standards.
- Review and analyze sales reports, operational data, and customer feedback to identify opportunities for performance improvement.
- Collaborate with store leadership to achieve revenue targets and operational objectives.
- Train new employees and support ongoing staff training and professional development.
- Address and resolve operational issues, customer complaints, and employee concerns in a timely and professional manner.
- Implement operational policies and procedures and ensure full compliance with company standards.
Selection Criteria
- Proven experience as a Retail or Store Operations Manager, with a minimum of 2–5 years’ relevant experience preferred.
- Demonstrated strong leadership, organizational, and multitasking abilities.
- Excellent customer service skills with strong verbal and written communication abilities.
- Experience using POS systems, staff scheduling software, and inventory management tools.
- High school diploma or equivalent required; a Bachelor’s degree in Business Administration, Retail Management, or a related field will be considered an advantage.
How to Apply
Application Requirements:
- National ID/Passport
- CV
- Contact Details- Tel and Email
- Email your documents to the company’s email or submit to the Office
Company detail:
Address: Fresh Wota 1 Area, Port-Vila, Vanuatu
Email: 20110604@gmail.com
Tel: +678 7722777
