J.D Mall

Date of Advertisement: 07/11/2024

Title: Auto Manager

Salary:

Due Date: 23/11/2024

Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels and monitors the performance of all service department staff.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Attends managers meetings.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Strives for harmony and teamwork within the department and with all other departments.
Develops and implements a marketing plan which promotes new and repeat business.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership’s guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Maintains safe work environment.
Maintains a professional appearance.

Two to four years related experience and/or training; or equivalent combination of education and experience.
Excellent communication skills-ability to speak effectively before groups of customers or employees of organization.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Supporting Cover letter
National ID/Passport
CV
Relevant Certificate(s)
Contact Details- Tel and Email
Email your documents to the company’s email, the Head Office or post to P.O Box provided

Address: P.O Box 1006, Port-Vila, Vanuatu

Email: 271384072@qq.com

Auto Manager